Shopify Partners

Hello! We’re Fluorescent. We've been making themes for close to a decade and we're here to help. Check out our documentation below and feel free to get in touch if you have any questions.

Context Documentation

Context is a fully responsive, Search Engine Optimized (“SEO”) theme for Shopify. Its layouts put the focus on your store’s mood, temperament and product photography. Context is great for stores that invest in colorful imagery and want to tell a story. With three distinct presets: Chic, Modern and Minimal, it’s the perfect theme for your next project.

Context documentation →

Lorenza Documentation

Lorenza is a fully responsive, Search Engine Optimized (“SEO”) theme for Shopify. Create minimal, asymmetrical layouts, magazine-like lookbooks and artboard-style product collections with a theme designed for hip, boutique retailers just like you. Lorenza's documentation provides up to date guides on how to use each feature of the theme.

Lorenza documentation →

Ira Documentation

Ira is a fully responsive, Search Engine Optimized (“SEO”) theme for Shopify. Named after This American Life’s Ira Glass, Ira has been expertly designed for visual storytelling. Our documentation provides up to date guides on how to use each feature of the theme.

Ira documentation →

Support Policy

We're happy to provide bug fixes and answers to questions arising from general use of the theme. We cannot provide support for integrations with third party apps or any problems that might arise from using third party apps. We're also unable to provide customizations or new theme version installations (we handle custom work separately).

Need some help?

Using the form below, submit a support ticket. Give us as much detail as possible — the more detail we have, the quicker we can provide a fix. Our office hours are Monday to Friday, 10AM to 6PM PST.


We usually respond within 1 business day.

Customizations

Like all Shopify theme partners, we handle customizations separately. While we try to make sure that our themes are as feature complete as possible, sometimes you need a little something extra to make sure that your store really shines. Our Services team is happy to provide design and development services on an hourly basis. For more information, visit our Services page.